How Salesforce Commerce Cloud can transform your eCommerce Business
Salesforce Commerce Cloud is a powerful cloud-based commerce platform, packed with multiple out-of-the-box features, useful tools, and commerce portals for scaling your online business and helping you ace your digital impression.
Salesforce as a company needs no introduction as they are the pioneers in developing cloud-based CRM and a global market leader. They also developed a leading cloud-based e-commerce platform namely Salesforce Commerce Cloud(SFCC) which addresses all the key needs of the ecommerce industry. Whether you’re an ecommerce start-up or an established ecommerce brand, Salesforce Ecommerce will help you to efficiently grow your business seamlessly. It provides various ecommerce tools to create and manage online stores, website design, content management, customer management and also order management features. It can integrate seamlessly with other Salesforce products like Salesforce Marketing cloud and Service cloud to offer a superior unified customer experience across all touch points. It comes with multiple ready to launch out-of-the-box solutions for both B2B and B2C businesses.
Key Features of Salesforce Commerce Cloud
Commerce Cloud Digital
It helps businesses to create full fledged ecommerce portals that are 100% responsive across devices. You can extend the reach of your ecommerce portal to social media channels with built-in tools offered by Commerce Cloud Digital. Overall customer experience in mobile applications can largely be optimized using this tool suite.
Storefront Reference Architecture
Storefront Reference Architecture (SFRA) is a pre-built framework for designing and developing e-commerce websites on the Salesforce Commerce Cloud platform. SFRA is built using industry-standard technologies such as HTML, CSS, and JavaScript, and provides a set of best practices and guidelines for building scalable and customizable storefronts. SFRA simplifies the website development process by providing pre-built templates, layouts, and components that can be easily customized and extended to meet the specific needs of a business. It also provides a set of pre-built integrations with common third-party services, such as payment gateways and shipping providers, which can help businesses to accelerate their time-to-market.
Commerce Cloud Endless Aisle
Commerce Cloud Endless Aisle is a feature of the Salesforce Commerce Cloud platform that allows businesses to provide a seamless and personalized shopping experience to their customers, even when products are out of stock or not available in the physical store. Some of the key benefits are increased sales, optimized customer experience, reduced inventory costs, personalization, etc.
Order Management
Their order management module is comprehensive and automates most part of the order management funnel starting from order creation to delivery. Order fulfillment is taken care of from payment processing, delivery, cancellations, returns, refunds, etc. Read more
